printer alignment not working

[ssfahrer]

I printed up an alignment page' cartridge has plenty of ink -- however, several lines of boxes DID NOT PRINT: as a result it is impossible to line up what DID NOT PRINT. What do I do?

[sandytechy20 · Accepted solution]

@ssfahrer

Welcome to the HP support community.

I understand that you are unable to align the printer and facing print quality issues, I am glad to assist you.

Run the automated printhead or ink cartridge cleaning tool

• Clean the printhead and cartridges to resolve print quality issues including incorrect colors, streaks, and faded prints.
• Load plain white paper in the tray.
• Open the HP Smart app, and then click the picture of your printer to open the settings and management tools.
• In Print Quality Tools or in Advanced Settings > Tools > Utilities > Print Quality Toolbox, select Clean Printhead to start the cleaning tool.
• Review the Print Quality Diagnostic page that prints for defects and any instructions to resolve the issue. Run up to two more cleaning cycles, if necessary.

Refer to this HP document for further assistance:- Click here

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.