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Microsoft Windows 10 (64-bit)

My printer prints the center of a photo, not the top and not the bottom. Then it shoots out  the bottom or top on another photo paper. Printer works fine or paper printing on 8 x 11 paper.

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Hi @Born1951

 

I’ve seen this happen before, and it usually comes down to the print settings not matching the photo paper. Since it prints fine on plain 8.5x11, the printer itself is working — it’s more about how the job is being sent. Here are a few things you can check:

  • Make sure the paper size you select (4x6, 5x7, etc.) matches the photo paper in the tray.

  • In the print settings, turn on Fit to Page or Borderless printing so the full picture fits.

  • Double-check portrait/landscape orientation — if that’s wrong, the photo can spill onto another sheet.

  • Update the driver/firmware if you haven’t in a while; older ones sometimes crop photos oddly.

  • If prints look shifted or off-center, run a quick printhead alignment.

Most of the time, correcting the paper size and borderless/fit setting clears it up.

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