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‎06-11-2024 08:43 AM

HP Recommended
Operating System: Microsoft Windows 11

I'm trying to find out if my printer, apparently a discontinued one, is subject to the dynamic security restriction.  I think HP's attempt to disable the use of non-HP ink cartridges is close to being a violation of antitrust laws as an illegal tie-in, but understand that some printers are not subject to the restriction.  I'm trying, in vain, to find out if mine is.  How do I do this?

Category:
1 REPLY 1

‎06-13-2024 04:48 AM

HP Recommended

Hi @ginovino,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

To be able to answer you effectively, we need some information.

 

Are you enrolled in the instant ink program?

 

May I have the exact product name and number? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

Nal_NR-Moderator
I am an HP Employee

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