printer is skipping part of the row

[isiguttman]

i replaced the tuner and the printer started skipping part of the row in a document, should be something about alignment i guess

[Kuroi_Kenshi]

Hi @isiguttman,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your printer!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Open HP Smart

Download and Install HP Smart:

• If you don't have it already, download and install HP Smart on your computer or mobile device from the HP website or your app store.

Open HP Smart:

• Launch the HP Smart app on your device.

Add Your Printer:

• Ensure your printer is added to the HP Smart app. If not, click on the Add Printer button and follow the on-screen instructions to add your HP DeskJet Plus Ink Advantage 6475.

Align the Print Cartridges

Access Printer Settings:

• In the HP Smart app, select your printer.
• Click on Print Quality Tools.

Start Alignment:

• Select Align Printheads or Align Cartridges.
• Follow the on-screen instructions to print an alignment page.

Scan the Alignment Page:

• Place the printed alignment page face down on the scanner glass.
• Close the scanner lid and press Scan.
• The printer will align the cartridges based on the scanned page.

Confirm Alignment

1. Print a Test Page:
   • After alignment, print a test page to check the print quality.
   • Ensure there are no missing parts in the rows of text or images.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,