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‎01-02-2025 05:34 PM

HP Recommended

I have an inkjet printer HPC410.  I replaced the Cyan ink cartridge and then a message appeared on my screen saying "There is a problem with the printer o rink system.  Turn printer off, then on.  I problem persists, contact HP.  

 

I have turned off, unplugged, taken the ink out, put it back in, etc.  The above message continues to appear.  Please help!

Category:
1 REPLY 1

‎01-02-2025 10:33 PM

HP Recommended

Hi @Wendy189 

If the printhead has ink dried then try cleaning with steps from the next video:

>> https://www.youtube.com/watch?v=2bB9KlVvcoA&ab_channel=303Electronics

[video]

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

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@ferRX / I am a volunteer posting answers on my own time.
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