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‎10-08-2020 08:50 AM

HP Recommended
Product: envy5544

printer missing lines on print out.inks are ok about 3/4 full have re aligned printer but unable to scan as printout has smudged lines .This has just happened as printer was ok last time it was used.

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1 REPLY 1

‎10-10-2020 09:15 AM

HP Recommended

@koikoi

 

Welcome to the HP Support Community.

 

Does the same happen while copying too?

 

Try the steps from here: https://support.hp.com/us-en/product/hp-envy-5540-all-in-one-printer-series/5447939/model/7770151/do...

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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