printer needs ink replaced. How do I determine which cartridge to remove?

[Pooliq8]

printer needs cartridge ink replaced.   How do  I tell which color needs to be replaced?

[VikramTheGreat]

Hi @Pooliq8,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

To check which ink cartridge needs to be replaced on your HP printer using Windows 11, follow these steps:

Method 1: Using HP Smart App (Recommended)

1. Download or open the HP Smart app from the Microsoft Store: HP Smart - Free download and install on Windows | Microsoft Store.
2. Add your printer if it’s not already connected.
3. On the home screen, click your printer icon.
4. Look for Supply Status or Estimated Ink Levels.
5. It will show a visual indicator of each cartridge (Black, Cyan, Magenta, Yellow) and which one is low or empty.

Method 2: From the Printer’s Control Panel

If your printer has a touchscreen:

1. Tap the Ink icon or go to Settings > Ink Levels.
2. It will display the ink levels for each cartridge.

Method 3: Using Embedded Web Server (EWS)

1. Find your printer’s IP address (usually shown on the control panel under network settings).
2. Open a browser and enter the IP address (e.g., http://192.168.1.5).
3. Go to the Supplies or Ink Levels section.
4. You’ll see which cartridge is low.

I hope this helps.

Take care and have a good day.

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VikramTheGreat

HP Support