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‎06-27-2024 07:13 AM

HP Recommended
Product: HP DeskJet 3750 All-in-One Printer

Hi, I have an Inkjet printer 3500.    I haven't used the printer for a while.

Recently the print quality has not been good and I have tried all the usual tests that HP recommend.  HP sent me new cartridges in May 2023. Now, however, I cannot get any print at all from it. The paper goes through the machine, but there is nothing on the page. I wonder if the ink has gone solid in the cartridges (?) Is this a 'thing'?

I apologise if this question has been raised before. x

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