printer not printing red colour

[LavieMitu]

HP Ink tank wireless 416

[Max3Aj]

@LavieMitu, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

If your HP Ink Tank Wireless 416 printer is not printing red, here are some common troubleshooting steps you can try:

Check Ink Levels:

• Make sure the magenta ink (used to create red) is not low or empty.
• You can check this via the HP Smart app or the printer’s control panel.

Print a Diagnostic Page:

• On the printer control panel, go to Setup > Reports > Print Quality Report.
• This will help identify if magenta is missing or printing incorrectly.

Clean the Printhead:

• Use the printer’s built-in utility:
  • Go to Setup > Tools > Clean Printhead.
  • You may need to run this 2–3 times if the issue persists.

Check for Clogs:

• If the magenta ink is full but not printing, the printhead might be clogged.
• You can try a manual cleaning using a lint-free cloth and distilled water (only if you're comfortable doing this).

Update Printer Firmware:

• Visit the HP Support page and check for firmware updates.

Use Genuine HP Ink:

• Non-HP ink can sometimes cause color issues. Make sure you're using genuine HP ink bottles.

Reinstall Printer Drivers:

• Sometimes reinstalling or updating the printer driver can resolve color printing issues.

You may refer to this document - HP Ink Tank 310, 410 printers - Color or black ink not printing, other print quality issues | HP® Su...
 

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support