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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- printer not printing

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05-13-2025 03:49 AM
@Ladylaw127, Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
It sounds frustrating when your printer isn't working as expected. Let's try to fix this issue together. Here are some steps you can follow:
Check Ink Levels: Ensure that your printer has enough ink. Sometimes, low ink levels can cause blank pages.
Run a Printer Head Cleaning: Most HP printers have a cleaning function that can be accessed through the printer's control panel or software. This can help clear any blockages.
Use HP Smart App: Download the HP Smart app and use the Diagnose & Fix feature. This tool can help resolve common printing issues.
Check Printer Settings: Make sure your printer settings are correct. Sometimes, incorrect settings can cause printing issues.
Update Printer Drivers: Ensure that your printer drivers are up to date. You can download the latest drivers from the HP website.
You may refer to this document - HP printer prints blank pages | HP® Support
>Use Diagnose & Fix in HP Smart to repair common printing issues (Windows, macOS) | HP® Support
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping!
Max3Aj
HP Support