printer not recognizing new cartiladge (hp laser jet P11o8) and continues showing red light

[kritikamoral]

my printer is HP Laserjet P1108 when i am trying to install new cartiladge in it the printer is not recognizing the cartiladge and it continues showing red light. The cartladge is of good quality and the right one for my printer i have tried all the basic methods to resolve this issue.

kindly help me as fast as possible because my exams are going on and i really need help of my printer

thankyou

[Sneha_01]

Hi @kritikamoral,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

I see the cartridges are throwing errors. May I know If you are using genuine HP ink cartridges which is compatible to the unit?

The Attention light blinks when the printer is in an error state due to missing toner cartridge, the top cover is not properly closed, or the paper is not loaded correctly or is jammed.

This condition occurs when the toner cartridge is absent or not installed correctly. To resolve the issue, reinstall the toner cartridge.

Step 1: Examine the toner cartridge area

Open the top cover, and then check the toner cartridge.

Figure : Opening the top cover

If the toner cartridge is missing, install the missing toner cartridge.

If the toner cartridge is in the printer, it might not be installed correctly. Remove the toner cartridge, and then reinstall it.

For more information about removing, and then reinstalling the toner cartridge, go to Replacing the Toner Cartridge.

The Attention light blinks, and the top cover might not be closed

This condition occurs when the top cover is open or not closed completely. To resolve the error, make sure the cover is closed completely.

You may find all the details in the link: https://support.hp.com/in-en/document/c02497683

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rachel571 

HP Support