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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎11-21-2021 01:06 PM

HP Recommended

I have installed new print cartridges and even after taking them out and putting them back in, the black will NOT print. I have run all the diagnostic pages. However, I found it interesting that the one test print that would not complete was the alignment one. 

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2 people had the same question
1 REPLY 1

‎11-21-2021 11:02 PM

HP Recommended

Please read this post then provide some details.  What printer model?  Are there any error messages on the printer or computer screen?

 

Please note that some printers will print black with a mixture of black and color inks on some of the diagnostic pages so the information can be read even if the black or color cartridges will not print.


Bob Headrick,  HP Expert

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