printer won't print in black when color cartridge is empty

[MPVic]

HP Envy Inspire printer will not print black when color cartridge is empty - why not, I have lots of black ink.

[Raj2111]

Hi @MPVic 

Welcome to the HP support community.
 

I understand that you wanted to know Will HP printer print black if color cartridge is empty? I am glad to assist you.

Printers that use two cartridges (one black, one tri-color) can print if one cartridge is empty. To continue printing, remove the empty cartridge from the printer. If a Single-cartridge mode message displays, select OK. If you are using the black cartridge, prints are in black and white (grayscale).

Use single cartridge mode 

Use the single cartridge mode to operate the printer with only one cartridge. The single cartridge mode is initiated when one of the following occurs. 

● There is only one cartridge installed in the carriage. 

● A cartridge is removed from the carriage if there are two cartridges installed previously. 

NOTE: If the printer enters the single cartridge mode when two cartridges are installed in the printer, verify that the protective piece of plastic tape has been removed from each cartridge. When the plastic tape covers the cartridge contacts, the printer cannot detect that the cartridge is installed. If there is no plastic tape on the cartridges, try cleaning the cartridge contacts. For information about cleaning cartridge contacts, see Ink cartridge issues. To exit the single cartridge mode ● Install both the black and tri-color cartridges in the printer.

Thank you for being a Valuable Member of our HP Family.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.

-Regards.