printer

[Frogss]

I barely use this thing I have gone though 1 1/2 cartridges trying to get a decent print,  all my paper and ink have gone printing test and cleaning pages.  last time it was doing this you sent me new cartridges and it worked for a week or two witch is only a print or two then it started doing it again ,now the ink is almost gone trying to get it to print a decent page ,running the cleaning process ,   [Content Removed]

[Frogss]

I barely use this thing I have gone though 1 1/2 cartridges trying to get a decent print,  all my paper and ink have gone printing test and cleaning pages.  last time it was doing this you sent me new cartridges and it worked for a week or two witch is only a print or two then it started doing it again ,now the ink is almost gone trying to get it to print a decent page ,running the cleaning process ,   [content removed]

[Jay_G24]

Hi @Frogss,

Welcome to the HP Support Community

I'd like to help!

I understand you are facing a print quality issue.

If you have already performed the steps from the document Black or Color Ink Not Printing, Other Print Quality Issues and the issue persists, it could be a hardware failure.

I've sent you a private message with further instructions to get this issue sorted.

• In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link:  https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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