printer

[Lorraine1990]

my hpofficejet4650 has full ink but its printing really light

[A_Gayathri]

Hi @Lorraine1990,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you are facing an issue with your HP OfficeJet 4650 is printing light even though the ink cartridges are full, here are several steps you can take to troubleshoot:
 

1. Check Ink Cartridges and Printheads

• Ensure proper cartridge installation: Remove and reinsert the ink cartridges to make sure they're seated correctly.
• Clean the printheads: Even with full ink cartridges, clogged printheads can cause light printing. You can clean the printheads using the printer's built-in cleaning feature via the HP Smart app or through the printer’s menu:
  • On the printer’s control panel, go to Setup > Printer Maintenance > Clean Printhead.
  • If using the HP Smart app, go to Printer Settings > Maintain Your Printer > Clean Printheads.

2. Check Print Quality Settings

• Adjust print quality settings to ensure they are not set to a lower quality mode:
  • Go to Control Panel > Devices and Printers, right-click your printer, and select Printing Preferences.
  • Make sure the Print Quality is set to Best or Normal instead of Draft.

3. Perform a Printhead Alignment

• Align the printhead to improve print quality:
  • Go to Setup > Printer Maintenance > Align Printhead on the printer’s control panel.

4. Update Printer Drivers

• Sometimes, outdated drivers can affect print quality. Make sure your printer drivers are up to date:
  • Go to the HP support website, search for your printer model, and download the latest drivers for Windows 11.

5. Try a Test Print

• Print a test page to check if the issue is specific to certain types of documents or graphics:
  • On the printer’s control panel, go to Setup > Tools > Print Quality Report.

6. Check for Paper Quality

• Ensure you are using the correct type of paper for the print job. Some paper types may cause issues with ink absorption.

Refer to this document:  HP Laptop PC 15-dy2000 (2D115AV) User manual

I hope this helps. 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.