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HP OfficeJet Pro 7740 Wide Format All-in-One Printer

I have no problems printing  until I switch to envelopes. When I do, it becomes jagged and sometimes it is not in color. It also is flipped on the paper from the printer default. I have made sure I have the updated drivers and have done the maintanence cleaning. 

20240823_103706.jpg

1 REPLY 1
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@dsambor 

 

Welcome to the HP English Community --

 

Your image has been removed from public view to protect your privacy.

The Community does not allow posting of private information.

 

Relevant to Windows

 

The result shown in the image might be due to not having installed the Full Feature Software / full driver printer software.

 

That said, you have assured us that you have the full driver installed - skipping instructions for that part.

 

Next, check Printer Properties -

Make sure the Driver = the HP driver and not Microsoft / IPP drivers.

 

Printer Properties

 

 Windows 10

Settings > Devices > Printers and scanners

Right-Click on your Printer > Printer Properties > Tab Advanced

 

 

Windows 11

Settings > Bluetooth & devices > Printers & scanners > Select Printer >

Printer Properties > Tab Advanced

 

Printer_Properties_Advanced_Driver_2Printer_Properties_Advanced_Driver_2

 

==================================================

 

Envelopes have their own rules -

I don't understand "same google slide" - perhaps it is an image file.

 

If yes, it is certainly possible to create a document in the size and shape of your envelope and then print that "envelope" document.

 

Example -- Word - Manual Envelope Document

Manual_DL_Envelope_Text_Box_Insert_4Manual_DL_Envelope_Text_Box_Insert_4

 

============================================

 

The following example is made using the same method "Envelope Shaped Word Document" with the addition of a "Watermark" Image added to the background.

 

Margins vary -- In general, margins are not always what you want.  Choose the image accordingly.

 

DragonFur_0-1724428527694.png

 

========================================

Message Content References

 

Microsoft - Insert a watermark 

 

Example - Word > Mailings > Envelopes

Rabbits_and_Chickens_Test_Envelope_10_15Rabbits_and_Chickens_Test_Envelope_10_15

 

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP OfficeJet Pro 7740 Wide Format All-in-One Printer  

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.