-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- printing becomes jagged once I switch to print same google s...

Create an account on the HP Community to personalize your profile and ask a question
08-23-2024 09:25 AM
I have no problems printing until I switch to envelopes. When I do, it becomes jagged and sometimes it is not in color. It also is flipped on the paper from the printer default. I have made sure I have the updated drivers and have done the maintanence cleaning.
08-23-2024 10:04 AM
Welcome to the HP English Community --
Your image has been removed from public view to protect your privacy.
The Community does not allow posting of private information.
Relevant to Windows
The result shown in the image might be due to not having installed the Full Feature Software / full driver printer software.
That said, you have assured us that you have the full driver installed - skipping instructions for that part.
Next, check Printer Properties -
Make sure the Driver = the HP driver and not Microsoft / IPP drivers.
Printer Properties
Windows 10
Settings > Devices > Printers and scanners
Right-Click on your Printer > Printer Properties > Tab Advanced
Windows 11
Settings > Bluetooth & devices > Printers & scanners > Select Printer >
Printer Properties > Tab Advanced
Printer_Properties_Advanced_Driver_2
==================================================
Envelopes have their own rules -
I don't understand "same google slide" - perhaps it is an image file.
If yes, it is certainly possible to create a document in the size and shape of your envelope and then print that "envelope" document.
Example -- Word - Manual Envelope Document
Manual_DL_Envelope_Text_Box_Insert_4
============================================
The following example is made using the same method "Envelope Shaped Word Document" with the addition of a "Watermark" Image added to the background.
Margins vary -- In general, margins are not always what you want. Choose the image accordingly.
========================================
Message Content References
Microsoft - Insert a watermark
Example - Word > Mailings > Envelopes
Rabbits_and_Chickens_Test_Envelope_10_15
=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=
References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
Open
Enter the device type and model name of your HP product
OR
Select a saved product from HP Account Dashboard
OR
HP OfficeJet Pro 7740 Wide Format All-in-One Printer
Thank you for participating in the HP Community --
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click my Post "Accept as Solution"