printing blank page error

[5151365582]

MY case no  [edited] Not Solve

[Garp_senchau]

@5151365582, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

If your HP LaserJet Pro MFP M126nw is printing blank pages, there are a few steps you can take to diagnose and potentially resolve the issue:

Check Toner Cartridge:

• Ensure the toner cartridge is correctly installed.
• Verify that the toner cartridge is not empty or low. You can print a Supplies Status Report to check the estimated toner level.
• If the toner cartridge is low or empty, replace it with a new, genuine HP toner cartridge.

Print Settings:

• Verify that your print settings are correct for your print job. Ensure that settings like paper type and print quality match what you have loaded in the printer.

Paper and Print Job:

• Use paper designed for HP LaserJet printers, as this type of paper is specifically engineered to handle the printing process used by these printers.
• Ensure that the document you are attempting to print has content on it. Try printing a different document to see if the issue persists.

Inspect the Printer:

• Examine the memory chip and imaging drum on the toner cartridge for any signs of damage. If either is damaged, replace the toner cartridge.
• Make sure there is no paper jam or a foreign object inside the printer that might be obstructing the toner application.

Update Printer Firmware:

• Ensure that the printer firmware is up to date by checking for updates from the printer Embedded Web Server (EWS).

Printer Reset:

• Reset the printer by turning it off, unplugging it for about a minute, and then plugging it back in and powering it on.

Reference: HP printer prints blank pages | HP® Support

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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Regards,