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‎10-27-2023 05:12 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

The OfficeJet Pro 6978 printed the first page, then a second page which was a fragment, and blank pages thereafter.

I tried printing in grayscale and color, to no avail

The ink supply indicates some low, but no empty or warnings.

I disconnected the power supply and re-powered.

I ran the HP Troubleshooter App, which found no faults, after which I printed a test page which printed, but very faintly.

I have no more black ink cartridges, having not received any from HP in a good while.

How should I proceed to determine if there is a solution?

Thanks in advance

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