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Microsoft Windows 7 (64-bit)

I have a C5180 all in one printer that has worked fine until i replaced all the cartridges because they were running out or nearly running out. Now I can print a self test diagnostic page, no problems. I can colour copy this, again no problems. But when i try to print a page i get the error - to print in colour replace the yellow cartridge, or press OK to print in black.

1 REPLY 1
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Hi @Johns32,

 

Welcome to the HP support community.

 

Thank you for posting your query, I will be glad to help you.  

 

Please help us with the Printer serial number or the product number on a private message for further assistance.

 

Here is the link to find the product number:- Click here

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator
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