printing layout

[mbbm]

My printer is now printing an entire document but only on the top left  quarter of the page. Very tiny font. All settings indicate full page, 100%, etc. 

[VikramTheGreat]

Hi @mbbm,

Welcome to HP Support Community!

We noticed that this thread hasn't had any updates in a while since your original post; while this is rare, we didn't want this post to remain unanswered, so, here's the solution to your query. We hope it helps you and everyone viewing this post 😊

Thanks for the clear explanation — the issue you're describing (document printing only in the top-left quarter of the page, in tiny font) is typically caused by mismatched paper size settings or corrupted printer driver settings. Even if everything shows “100%” and “Full Page” in the print dialog, the driver or app may be overriding it incorrectly.

Step-by-Step Fixes to Try:

🔹 1. Check Paper Size in Printer Properties (Not Just the App)

Even if your document settings look right, the printer’s default settings might be off.

• Go to Control Panel > Devices and Printers
• Right-click on HP Envy 6400 series, select Printing Preferences
• Under the Paper/Quality or Layout tab, ensure:
• Paper Size is set to Letter (8.5 x 11) or your actual paper size
• Scaling is set to 100% or "Actual Size"
• Click Apply, then OK

🔹 2. Try a Different Program

To rule out an app-level problem:

• Try printing a PDF from Adobe Reader
• Or a Word document from Microsoft Word
• Or a basic document from Notepad

If one app prints correctly and another doesn’t, the issue lies in that specific app’s print settings.

🔹 3. Update or Reinstall the Printer Driver

A corrupt driver can cause scaling errors.

• Go to Device Manager > Printers
• Right-click HP Envy 6400, select Uninstall Device
• Now, go to HP’s website and reinstall the full feature software:
  👉 HP ENVY 6400 driver page

🔹 4. Check for “Fit to Page” or Scaling Settings in the App

Even though you said settings indicate full page/100%, double-check:

• In Word or Adobe, go to Print > Printer Properties
• Make sure “Fit to Page,” “Shrink to Fit,” or “Pages per sheet” isn't set to something odd like 2 or 4.

🔹 5. Reset the Printer

Sometimes the printer itself holds corrupted settings.

• Power off the printer
• Unplug it for 60 seconds
• Plug it back in and turn it on again

Please mark this post as “Accepted Solution” if the issue is resolved, and if you feel this reply was helpful, click “Yes”.

Thanks for being part of the HP Community!

VikramTheGreat

HP Support