printing sideways

[William03]

why is my HP printer printing sideways

[Sneha_01]

HI @William03,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If your HP printer is printing sideways, here are a few common reasons and solutions to fix the issue:

Step 1: Check Page Orientation

1. In Your Document: Make sure the document is set to the correct orientation (Portrait or Landscape) in your application (Word, PDF viewer, etc.).
2. Print Settings: When you go to print, double-check the print settings to ensure the orientation matches your document.

Step 2: Adjust Printer Settings

1. Open the Print Dialog: Go to File > Print in your application.
2. Printer Properties: Click on the printer properties or preferences.
3. Set Orientation: Ensure the orientation is set to the desired one (Portrait or Landscape).

Step 3: Check Paper Size

• Make sure that the paper size in the printer settings matches the actual paper loaded in the printer.

Step 4: Reinstall Printer Drivers

1. Visit HP's Website: Go to the HP support website.
2. Download the Latest Drivers: Search for your printer model and download the latest drivers. Reinstalling may fix any configuration issues.

Step 5: Test with a Different Application

• Try printing from a different application to see if the issue persists. This helps determine if it's application-specific.

Step 6: Update Printer Firmware

• Check for any firmware updates for your printer on the HP website and install them.

Step 7: Print a Test Page

• From the printer settings, print a test page to see if the issue occurs there as well.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support