printing very blurry

[Dy_Thomas03]

have put in 2 new black cartridges still blurry and patchy etc  thanks x

[Raj_05]

Hi @Dy_Thomas03,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If your HP printer is printing blurry and patchy even after installing new black cartridges, try these troubleshooting steps.

Check Print Quality Settings:

• Go to your printer’s properties or preferences in the print dialog box.
• Ensure the print quality is set to "Best" or "High" rather than "Normal" or "Draft."

Perform a Print Head Alignment:

• Access the printer's maintenance menu via the control panel or HP software on your computer.
• Look for an option to align the print heads and follow the on-screen instructions.

Run a Print Head Cleaning:

• In the printer's maintenance menu, find the option to clean the print heads.
• This process will clean any clogs that might be causing blurry prints. You might need to run it a couple of times.

Check for Paper Quality:

• Ensure you are using the correct type and quality of paper for your print job. Poor-quality paper can affect print quality.

Inspect the Cartridges:

• Double-check that the new cartridges are installed correctly and that any protective tape or packaging has been removed.

Update or Reinstall Printer Drivers:

• Sometimes outdated or corrupt drivers can cause print quality issues. Visit the HP website to download and install the latest drivers for your printer.

Clean the Print Head:

• If you can access the print head, gently clean it with a soft, lint-free cloth and a small amount of distilled water.

Check for Firmware Updates:

• Ensure your printer’s firmware is up to date. Check the HP website for any available updates.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support