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    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
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    Need Windows 11 help?
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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Bakdjupet
New member
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Message 1 of 3
211
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prints partly

HP Recommended
m102w
macOS 11.0 Big Sur

After changing to a new toner there is no text

2 REPLIES 2
PSSG
Level 5
179 161 9 19
Message 2 of 3
Flag Post
HP Recommended

Try removing and reinstalling the drum unit.

 

 

 

I am a forum volunteer.  I do not work for or speak for HP.

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Bakdjupet
Author
New member
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Message 3 of 3
Flag Post
HP Recommended

No change, there is a small part in the right upper corner with text.

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