problem with ink sys

[DanR6]

i keep getting the following message -- There is aproblem with the printer or ink system. Tyr printer off, then on.  if  problem persists, contact HP.  

[Jay_G24]

Hi @DanR6,

I'd like to help!

Let's try a power reset on the printer

Reset the product

• With the printer turned on, disconnect the power cord from the rear of the printer.
• Unplug the power cord from the wall outlet.
• Wait at least 60 seconds.
• Plug the power cord back into the wall outlet.
• Reconnect the power cord to the printer.
• Turn the printer on. HP recommends plugging the printer directly into a wall outlet.

 Try the steps in the document --Error Indicates Faulty Printhead

If the issue persists, I'd suggest you contact HP in your region regarding the service options for your printer

Hope this helps! Keep me posted. 

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