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‎07-20-2023 08:13 PM

HP Recommended

I'm using Ventura 13.4.1 on an iMac 24 inch M12021 bought in 2022.  The printer came with the computer: HP Envy photo 7864.

 

A few days ago it wasn't grabbing paper to print/copy.  I cleaned the rollers.  Did it again.  It now prints but missing part or full lines.  I've recleaned all the rollers and cleaned the ink cartridges, did unplugging and replugging in after 1 minute -- into wall socket.   Checked for updates (was already up-to-date), Printer maintenance Clean cartridges (a couple times) and align cartridges and still the same problem.

 

It's a full black cartridge and seems to be (now) mostly a black ink problem).  I'm low income so if there's a way to fix and not replace the ink cartridge or a way to know it's the ink cartridge how do I find out?  I don't want to buy another ink cartrigde since this is relatively new and expensive.

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