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‎01-24-2024 05:25 AM

HP Recommended
Product: HP LaserJet Pro MFP M130nw

Hello,

 

I have refilled the printer cartridge, and the dashboard still shows the same "Low ink" error. 

The cartridge has not been damaged. 

I don't understand why the same error message continues appearing in the dashboard.

 

Could you please help me solve this issue? 

 

Category:
1 person had the same question
2 REPLIES 2

‎01-24-2024 07:42 AM

HP Recommended

The ink level is stored on the chip, if you have only refilled you have done only half the job, and the printer still reads a low level from the chip.

The printer doesn't know you refill, it reads from the chip's old level.




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‎01-24-2024 08:10 AM

HP Recommended

How can I reconfigure the chip? Is it possible?

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