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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎08-18-2025 09:44 AM

HP Recommended
Product: HP OfficeJet 8022 All-in-One Printer

"Use SETUP Cartridges" OfficeJet 8022 is displaying this message a few days after replacing ink cartridges with new ones. This printer has been in use since 2021. Resets and unplugging has not worked.

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1 REPLY 1

‎08-20-2025 02:03 PM

HP Recommended

@veronicayd, Welcome to HP Support Community! 

  

To bypass the message on the printer the only option left is to perform an OOBE reset and re-initialize the printer. 

  

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

  

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

  

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link. 

  

Let me know if this helps. 

  

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.  

ZOEY7886
I am an HP Employee

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