received a faulty instant ink cartridge

[Donnieboy1]

i have received a faulty cartridge from hp. How do I contact someone to get a replacement?

They seem to be doing everything they can to avoid helping me.

[Personal Information Removed]How do I get that to work? do I put 044 at the start or 0 or what?

And what about messenger What do I do with that?

thanks in advance

[Kumar0307 · Accepted solution]

@Donnieboy1, Welcome to the HP Support Community!

As the issue is related to Instant ink cartridges, I need more information to help you out.

Since the instant ink account details are confidential, please send me the required information via private message.

I am sending you a private message with the information required.

• In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

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