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HP desk Jet Ink Advantage 3635

I have bought HP desk Jet Ink Advantage 3635 from Pakistan with Cartridge's black 680 and tri-color 680 .

Now I move to nw region , and tri-color cartridge is sold as 652 (as per HP list ) .

 

Now new Cartridge's (653 tro-colour ) is not working and I am getting , I am getting error "Not Intended for Use in Current Device" , while from HP site I should be working 

 

So I need setting so new tri-colur works i.e 652 

While aslo keeping black as 680 .

1 REPLY 1
HP Recommended

@mushtaqkhawar Welcome to HP Community

If you've purchased the printer in one country/region and moved to another, the printer will require a regional reset, in order to get the cartridges working from the new region, that said, here's what I recommend:

 

You may send a private message to the HP Facebook Team: https://www.facebook.com/HPSupport/  for a faster response. If you've already attempted the same and need a response here, I'll need a few more details, 

Check next to your profile Name, you should see a little blue envelope, please click on it. Click here to access the private messages

 

Keep us posted if you need anything else,

Good luck!

Riddle_Decipher
I am an HP Employee


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