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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- region change from Asia to Middle east , New ink cartridge's...

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10-18-2020 06:34 AM
I have bought HP desk Jet Ink Advantage 3635 from Pakistan with Cartridge's black 680 and tri-color 680 .
Now I move to nw region , and tri-color cartridge is sold as 652 (as per HP list ) .
Now new Cartridge's (653 tro-colour ) is not working and I am getting , I am getting error "Not Intended for Use in Current Device" , while from HP site I should be working
So I need setting so new tri-colur works i.e 652
While aslo keeping black as 680 .
10-20-2020 03:45 PM
@mushtaqkhawar Welcome to HP Community
If you've purchased the printer in one country/region and moved to another, the printer will require a regional reset, in order to get the cartridges working from the new region, that said, here's what I recommend:
You may send a private message to the HP Facebook Team: https://www.facebook.com/HPSupport/ for a faster response. If you've already attempted the same and need a response here, I'll need a few more details,
Check next to your profile Name, you should see a little blue envelope, please click on it. Click here to access the private messages
Keep us posted if you need anything else,
Good luck!
Riddle_Decipher
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