region reset code

[Iamahumantoo]

I wanted a region reset code for my printer
Original country: Germany
New country: India

old cartridge:305

new cartridge:805

Model of printer: DeskJet 4120e all-in-one

Serial no. of printer: "Please do not include the serial number or any sensitive information"

pls i would appreciate an early reply

[VikramTheGreat]

HI @Iamahumantoo,

Welcome to the HP Support Community.

I'd be glad to help you. Please note that HP Printers use different ink cartridges in different regions, and to use the ink cartridges sold in the current region, we need to change the region settings on the printer.

I request that you please get back to me with the following information so that I can help you change the region settings on the printer.

Do you still have the ink cartridges for both regions? If you have the old region cartridge, use it first before the regional reset.

Do you have a printer USB cable? or trying to connect via Wifi?

Regional reset can only be performed on Windows.

Do you have the printer's full-feature software and drivers installed on your PC? and if has HP Smart, uninstall it and use the HP App.

Hope this helps!

Thanks!

[Iamahumantoo]

I have hp app and only have new region cartridges

[VikramTheGreat]

Hi @Iamahumantoo,

Thank you for getting back to me. You can use the new region cartridge to perform the regional Reset.

Step 2:

1) Launch the printer software from the desktop icon or, from the Start menu, click Start, All Programs, HP, the Product Name, and then the Product Name again.
 

2) Double-click the Estimated Ink Levels icon in the printer software. The Estimated Ink Levels window opens.
 

3) Press and hold the CTRL and SHIFT keys, and then right-click anywhere in the Estimated Ink Levels window, except for a button. The Set New Region window opens.
 

4) If the Set New Region window fails to open, right-click to the right and left of the Estimated Ink Levels window.
 

5) Take a screenshot of the screen and send it to me in private not in public.