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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Re: regionalization reset

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09-26-2023 06:04 PM
Hi!
I bought HP Deskjet Ink Advantage 4535 printer from Saudi Arabia and then moved to the Philippines. HP website recommends HP Ink Jet 652 cartridges for this printer. However, 652 is not available in the Philippines, Only InkJet 680 is available in the Philippines.
Please give us some direction on how can we enable 680 cartridges instead of 652 on my HP Deskjet Ink Advantage 4535 printer?
Thank you!
09-30-2023 12:33 PM
@helengrace
Welcome to HP Support Community!
We need to perform a regional reset on the printer to resolve this issue.
The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.
I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.
Keep me posted.
If this helps, please mark the public post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee