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‎09-20-2026 11:10 PM

HP Recommended
Product: HP OfficeJet Pro 8710 All-in-One Printer

Hi,
I have an HP OfficeJet Pro 8710 that I purchased in Korea and brought with me to Canada.

The printer currently uses HP 955 cartridges, but in Canada I need to use HP 952/952XL cartridges. The printer does not accept the Canadian cartridges because of the regional setting.

I understand that I need a regionalization reset from Korea/Asia to Canada/North America.

Could an HP Support representative please provide the regionalization reset instructions or contact me by private message?

 

Thank you

Category:
Reply
1 REPLY 1

‎09-22-2026 11:34 AM

HP Recommended

Hi @yoonEllie,

Welcome to the HP Support Community.

I'd be glad to help you. Please note that HP Printers use different ink cartridges in different regions, and to use the ink cartridges sold in the current region, we need to change the region settings on the printer.

 

I request that you please get back to me with the following information so that I can help you change the region settings on the printer.

 

Do you still have the ink cartridges for both regions

Do you have a printer USB cable? Or connected to the Printer via Wifi?

Which OS is on the PC? Is it Windows or Mac? Please note: Regional reset can only be performed on a Windows Pc.

Do you have the printer's full-feature software and drivers installed on your PC?

 

Hope this helps!

 

Thanks!

I'm an HP Employee.


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