• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
If you're having print quality issues Click here for more tips!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎02-25-2024 12:03 PM

HP Recommended
Product: HP LaserJet MFP M140we Printer

I am trying to replace my laser jet MFP M140we with a chip cartridge . On the old cartridge, it says to replace with W1420A.

The old cartridge says 142A?

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-28-2024 03:13 AM

HP Recommended

Hi @1951CAROLINE,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

It looks like there might be a discrepancy in the cartridge number you provided. If the old cartridge says to replace it with W1420A but it says 142A on the cartridge itself, there could be a misunderstanding or mislabeling.

 

For the HP LaserJet MFP M140we printer, the correct replacement cartridge is the HP W1420A toner cartridge. It's important to use the exact cartridge specified for your printer model to ensure compatibility and optimal performance.

 

 If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-Moderator
I am an HP Employee

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
1 REPLY 1

‎02-28-2024 03:13 AM

HP Recommended

Hi @1951CAROLINE,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

It looks like there might be a discrepancy in the cartridge number you provided. If the old cartridge says to replace it with W1420A but it says 142A on the cartridge itself, there could be a misunderstanding or mislabeling.

 

For the HP LaserJet MFP M140we printer, the correct replacement cartridge is the HP W1420A toner cartridge. It's important to use the exact cartridge specified for your printer model to ensure compatibility and optimal performance.

 

 If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-Moderator
I am an HP Employee

1 person found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.