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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


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HP Recommended

how do  I return unopen ink cartridges for printer I no longer have and get refund credit

 

1 REPLY 1
HP Recommended

@mlarue59 

 

Welcome to the HP English Community --

 

If you purchased the Ink from HP - at the HP Store,

Contact the HP Store Customer Service Department.

 

HP Store – USA

 

 Store/HP.com USA Sales and Customer Service

 Not your HP store?  Scroll to the bottom of the store website and click the Flag to change regions.

 

HP Store Customer Service - Examples

 

 HP Store Customer Service - USA

 For example:  Self-Help Service, Account, Security and Privacy, Tracking, Change Order, Returns and Cancellations, FAQ, Shopping, Shipping and delivery, Rebates / Coupons, Product Support, Parts and services

 

Product Returns – USA

Includes Chat (where available) and phone number contact

 HP.com Returns - USA

 

 

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Reminders – READ

 

<< Warning >>

Do not trust Tags added to Community Posts that direct you to contact a phone number, email, chat, or social media.

HP Support does not use Community "Tags"

 

----------------------------------------------------------------------------------------

 

Online Case Submission to HP Support is available to those whose devices registered and are still in Warranty.

 

Some (Most) regions display phone / chat contact information only after the case is submitted online.

 

Not every issue is covered under the standard Hardware Warranty.  Purchased Care Pack Warranties differ by contract.

 

HP is not a "general" repair facility: Requests for out-of-warranty repairs are usually not accepted.

 

If the problem is hardware, if your device is in Warranty, if your device is Registered, and you cannot submit your case to Support, let us know and we will forward a request.

 

Important

 

Never post private information in the HP Community!

 

Thieves are waiting - do not just hand out your privacy to their keeping.

 

HP Support does not free-post phone numbers for HP Support on the Internet.

 

Your computer is not full of bugs and you do not need to pay a fee for driver support.

 

Pay attention to where you are going.

 

Do not wander around on the Internet looking for help –

When looking for help, start only at legitimate web sites for your product

 

Not your HP store? 

Scroll to the bottom of the store website and click the Flag to change regions.

 

 

Do not be a victim.

 

Stay vigilant.

 

=== --- === --- === --- === --- ===

 

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.