set up ink

[MollyBusss]

My printer does not work. I bought it the outher day and today when i went to set it up it tells me i need to use the set up ink that came with the printer. its all ive been using and still i get the message that the ink im using is the wrong kind and i cant use my printer until i install the set up ink. what do i do?

[VikramTheGreat · Accepted solution]

Hi @MollyBusss,

Welcome to HP Support Community.
 

Thank you for posting your query, I will be glad to help you.

I understand that you're having trouble with your printer showing an error asking you to use the setup cartridge. I know how frustrating that can be, especially when you're trying to get things up and running. This issue usually happens when the printer is expecting the original setup cartridges that came with it during the initial setup. If you do not have the setup cartridges, try the steps shared below to bypass the steps, and this will help resolve the issue.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

VikramTheGreat

HP Support 

[listone]

i want to Setup printe and also i want to how to Order new and also wnat to Convert to my UAE account so we can order ink automatically