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HP Recommended

Hi, I need setup cartridges. Can I get them cheaper from HP than from Amazon or elsewhere?

1 REPLY 1
HP Recommended

@Mert223, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

Setup cartridges are not available for purchase, as they are specially designed to come with the printer and are required to initialize the unit during the first-time setup.

 

Could you please provide the model number of your printer? If the setup cartridges were missing from the box, we may need to perform an OOBE (Out-Of-Box Experience) reset on the unit to proceed.

 

Looking forward to your response so we can assist you further.

Take care and have a good day. 

 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

Garp_Senchau
I am an HP Employee

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