setup catridges not printing

[Ach2700]

My setup catridge ,it used to print  is not printing now. Asking for setup catridge eventhough it is loaded already

[Echo_Lake]

@Ach2700

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help,

We will have to perform a factory reset to resolve this issue. I have sent you a private message with a set of instructions to perform a reset. Kindly check the same, this might help you to resolve this issue. Check next to your profile name, you should see a little blue envelope, please click on it.  

Hope this helps! Keep me posted for further assistance.
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