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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- severe shortage of HP 910 CYAN ink cartridges

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11-17-2020 10:23 AM
There appears to be a severe shortage of HP 910 CYAN ink cartridges. I can't even order them from HP themselves, nor from office supply stores or computer stores. Why is this? Other colors are also in short supply. Does anybody know who might have them?
11-21-2020 03:02 AM
@WaltzingM, Welcome to the HP Support Community!
Apologies for the inconvenience. Yes, there is an issue with the new lot of HP 902-905 Cyan/Yellow Cyan and Yellow ink cartridges and they were recalled. If the Cartridge was manufactured in Malaysia and the Warranty End Date is between April 1st, 2022 and September 18th, 2022, please do not use this ink cartridge.
Reach out to the HP Technical Support team in your region regarding the replacement options for the ink cartridge or to check its availability.
You may create a case on the website to obtain a case number if required. Kindly watch this video to know how.
Keep me posted for any other assistance.
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KUMAR0307
I am an HP Employee
12-04-2020 07:48 AM
Please HP, do the right thing: Direct us to where HP can update us on the availability of 910 (xl) ink. Directing us to non-helpful customer support is really bad business. It's not that hard. A lot of us are stuck and need information. You will lose a great number of customers over this.
01-01-2021 06:20 PM
We also have had issues trying to get blue ink. None anywhere. Bought refurbished after looking for months and they are not working at all. Do you have any options? What about different models? Are they having the same shortages?