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HP Recommended
HP OfficeJet 5258 All-in-One Printer
Microsoft Windows 11

When you buy an HP printer they tie you to a contract for ink and paper for 6 dollars a month and even if you still have enough ink to be able to print and if you cancel the subscription you cannot print, that is what I call theft because if I have already paid for the ink that is in the cartridge even if I cancel it I still have the right to use the ink that has already been paid for and is my property, that is what I call stealing from the customer by not stopping using the ink that has already been paid for in the printer that has already been paid for and belongs to me, a customer, and not to HP.

1 REPLY 1
HP Recommended

@TH01XBF186, Welcome to HP Support Community.    

  

Thank you for posting your query, I will be glad to help you. 

  

I would need to know a few details regarding your Instant ink account to help you get the ink cartridges sorted. Since the instant ink account details are confidential, please send me the required information via private message.    

  

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile name. 

You can use this link as well: 

Private Messages - HP Support Community 

  

To locate your account, please provide 

Your registered email address 

Your Instant Ink account ID 

Serial number of your printer enrolled in instant ink 

Confirm your address 

  

Take care and have a great day ahead! 

  

Best Regards, 

ZOEY7886
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.