the printer has rejected the region reset request

[Sxndwiches]

I bought this printer online, that will not accept local HP ink. I was told by HP Support ie. sandytechy20 that it needed a region change. Got in contact with him, put in the codes, but I get this error: "the printer has rejected the region reset request". The support guy sandytechy20 won’t reply anymore, i think he abandoned the case as it’s been more than 10days he last replied. Any help pls

[A_Gayathri]

@Sxndwiches,

Welcome to the HP Support Community

I understand you are facing an issue with your printer has rejected the region reset request. Not to worry I will help you to get a resolution to resolve the issue.

Thank you for your response, I really appreciate your efforts. As the issue still persists, I'm sending out a private message to assist you with the next course of action. 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

Hope this helps! Keep me posted for further assistance.

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