thin white horizontal lines when printing photos

[paulSB10]

I have  brand new Envy 6234 printer and using the ink cartridges supplied. Set printer up as directed and aligned print heads etc. Just tried printing a photo and I am getting thin horizontal white lines every 13.5mm. See scan of the print. I have tried HP photo paper and others - all the same. Any help on fixing this would be greatly appreciated.

Paul 

[Valsimot · Accepted solution]

You need to set on your computer printer properties you are printing photos, that will make the printer driver increase print quality and you will have a way better photo printed. Take note that printing photos use a lot of ink.

[paulSB10]

Hi, Thanks for the reply. I am pretty sure it was set to photo quality, however I will try again when I get my ink delivery.

[paulSB10]

Hi, Thanks for the help. I discovered that I have the printer listed twice, the one I was using is using the Microsoft printer driver and, although I had set to best and glossy paper clearly does not work well. I selected the other printer entry and that is using the HP driver and works fine.

Thanks once again.

Paul