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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- third-party cartridges

Create an account on the HP Community to personalize your profile and ask a question
04-14-2025 01:19 PM
@Lionheart62, Welcome to HP Support Community,
Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue
HP doesn't recommend using third-party ink cartridges because they can cause problems with your printer. These cartridges may not work as well as the original HP ones, leading to poor print quality or even damage to your printer. The printer and the ink are designed to work together, so using third-party ink can cause long-term issues, like damaging the printhead or other parts. If cost is an issue, HP offers affordable options like the Instant Ink program, which helps you save money while still using HP-approved ink.
For reference: HP Printers - Dynamic Security enabled printers | HP® Support
I hope this helps.
Please feel free to reply here if you have any questions or if you need further clarification on any of the steps.
Take care and have a good day.
If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊
Regards,
Garp_Senchau
I am an HP Employee
05-04-2025 09:33 AM
@Pbmarc1944, Welcome to the HP Support Community!
Thanks for reaching out about your query regarding third-party!
We're thrilled to have the opportunity to assist you and provide a solution.
HP doesn't recommend using third-party ink cartridges because they can cause problems with your printer. These cartridges may not work as well as the original HP ones, leading to poor print quality or even damage to your printer. The printer and the ink are designed to work together, so using third-party ink can cause long-term issues, like damaging the printhead or other parts. If cost is an issue, HP offers affordable options like the Instant Ink program, which helps you save money while still using HP-approved ink.
For reference: HP Printers - Dynamic Security enabled printers | HP® Support
Hope this helps!
Take care, and have an amazing day!
Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!
Regards,
ZOEY7886
I am an HP Employee