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‎11-07-2022 04:22 PM

HP Recommended
Product: HP Color LaserJet Pro MFP M281fdw

I just put three new color toner cartridges in the printer but I did not replace the black one since it still is over 3/4 full. I immediately got an error message showing the black cartridge that said, "Indicated cartridge blocked for containing a non HP chip." I have purchased every toner cartridge through Staples and they are only about two months old.

 

What can I do? 

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1 REPLY 1

‎11-08-2022 12:19 PM

HP Recommended

Welcome to the club!  

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