unable to remove toner refill hp1001nw

[Francoxp]

Refill container stuck - can't be removed. Initially didn't lock in. Now unable to completely press down plunger. unable to use printe.r

[sandytechy20]

@Francoxp

Welcome to the  HP support community.

I understand that the plunger does not go down, I am glad to assist you.

The toner in the Toner Reload Kit might be stuck, or the Toner Reload Kit might not have been inserted correctly.

• Pull up on the plunger, and then push it down again.
• CAUTION: Do not use excessive force when pushing the plunger.
• If the plunger still does not go down, press the Cancel button .
• Rotate the Toner Reload Kit counterclockwise, and then remove it.
• 
• Make sure the cap and ring were removed.
• 
• Check for debris in the reload port, and then remove it, if necessary.
• Shake the Toner Reload Kit for at least ten seconds.
• 
• Reinsert the Toner Reload Kit, and then try again.
• NOTE: Make sure you rotate the Toner Reload Kit 180 degrees before you push down the plunger.

Refer to this HP document for further assistance:- Click here

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.