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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- unlock printer cartridge

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04-17-2023 09:05 AM
I have been an HP user forever. This deskjet2752e is the last one I will ever buy.
I un-enrolled for the ink plan. I have two cartridges from that plan that will not work because of this.
How do I unlock these cartridges?
Solved! Go to Solution.
Accepted Solutions
04-17-2023 09:19 AM
Welcome to the HP Community Forum.
@lifetimehouser wrote:I have been an HP user forever.
This deskjet2752e is the last one I will ever buy.
I un-enrolled for the ink plan.
I have two cartridges from that plan that will not work because of this.
How do I unlock these cartridges?
All Instant Ink Cartridges only work with an active subscription.
There is no "unlock" -- Instant Ink cartridges are intended to work while your printer is enrolled in the service.
If you wish to continue using the printer,
Uninstall all the Instant Ink cartridges.
Instant Ink Cartridges remain the property of HP -- Ideally, return the cartridges (free service) to HP for recycling.
Purchase a new set of HP cartridges and install in the printer.
For those reading,
Read to understand the cancellation process and your responsibilities
HP Instant Ink - Cancel Your HP Instant Ink Service
Video – Cancel HP Instant Ink
How to unsubscribe or cancel HP Instant Ink subscription
References / Resources
=========================
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more
Open
HP DeskJet 2752e All-in-One Printer
Thank you for participating in the HP Community --
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click "Accept as Solution"
04-17-2023 09:19 AM
Welcome to the HP Community Forum.
@lifetimehouser wrote:I have been an HP user forever.
This deskjet2752e is the last one I will ever buy.
I un-enrolled for the ink plan.
I have two cartridges from that plan that will not work because of this.
How do I unlock these cartridges?
All Instant Ink Cartridges only work with an active subscription.
There is no "unlock" -- Instant Ink cartridges are intended to work while your printer is enrolled in the service.
If you wish to continue using the printer,
Uninstall all the Instant Ink cartridges.
Instant Ink Cartridges remain the property of HP -- Ideally, return the cartridges (free service) to HP for recycling.
Purchase a new set of HP cartridges and install in the printer.
For those reading,
Read to understand the cancellation process and your responsibilities
HP Instant Ink - Cancel Your HP Instant Ink Service
Video – Cancel HP Instant Ink
How to unsubscribe or cancel HP Instant Ink subscription
References / Resources
=========================
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more
Open
HP DeskJet 2752e All-in-One Printer
Thank you for participating in the HP Community --
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click "Accept as Solution"