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HP Photosmart 7520 e-All-in-One Printer

I have a HP Photosmart 7520, I don't have the setup cartridges. I get this error "use setup cartridges that came with your printer" I've read there is a way around this can I please get help with this?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @Kevin379,

 

Thank you for your response,

 

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

 

https://www.hp.com/contacthp/

 

Please feel free to contact us here anytime you need any further assistance.

 

Have a great day!

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator

View solution in original post

3 REPLIES 3
HP Recommended

Hi @Kevin379,

 

Welcome to HP Support Community.  


Thank you for posting your query, I will be glad to help you.

 

The "setup cartridges" or "starter cartridges" that come with a printer are often used to initialize or set up the printer for the first time. If you don't have the setup cartridges and are encountering an error, there are a few potential workarounds you can try.

 

Reset the Printer:

  • Turn off the printer.
  • Disconnect the power cord from the back of the printer.
  • Wait for about a minute.
  • Reconnect the power cord and turn on the printer.
  • Check if the error persists.

Use Regular Cartridges:

  • Some users have reported success by using regular ink cartridges in place of the setup cartridges. Try installing standard ink cartridges and see if the printer accepts them.

Factory Reset:

  • Perform a factory reset on the printer. Keep in mind that a factory reset will erase any custom settings you may have configured on the printer.
  • Look for the factory reset option in your printer's menu or consult the printer's manual for instructions on how to perform a factory reset.

 

I hope this helps. 
 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator
HP Recommended

Alden4,

 

I tried to reset the printer it didn't work, I tried regular cartridges and that didn't work. I can't find in the manual a factory reset can you please tell me how to do this?

HP Recommended

Hi @Kevin379,

 

Thank you for your response,

 

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

 

https://www.hp.com/contacthp/

 

Please feel free to contact us here anytime you need any further assistance.

 

Have a great day!

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator
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