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‎01-09-2023 06:38 PM

HP Recommended
Product: we r memory keepers printmaker
Operating System: iOS

we r memory keepers printmaker made by HP is not allowing me to print on low empty ink even though the cartridge is full i refilled it there was already a case by searching online google (hp cartridge case law) 

Category:
1 REPLY 1

‎01-17-2023 04:29 AM

HP Recommended

Hi @richardkonsky,

 

Welcome to HP Support Community. 

Thank you for posting your query. I will be glad to help you.

 

To understand the issue and help you, please get back to me with the details listed below:

- Exact model number of your HP Product (if you need help, click here for information on how to find your model number model).

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.


- Let me know if the printer is connected to Windows Computer or MAC Computer or Android Phone or iPhone.

- Let me know the version of the operating system installed on the computer connected to the printer.
- Connection method - USB, physical LAN, or wireless?
- Error messages (if any) on the unit. If possible, get back to us with the snapshot of the error message.


Take care and have a great day ahead.

Rainbow23 - HP Support.
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