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- HP Community
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- Printer Ink Cartridges & Print Quality
- what does it mean when your printer Hp Neverstop laser 1000a...

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09-17-2024 01:26 PM
Hi @GODWIN_0705,
Welcome to The HP Support Community.
Thank you for posting your query, I will be glad to help you.
I understand the message "Black Toner Depleted" on your HP Neverstop Laser 1000a printer indicates that the toner level in the printer is critically low or has run out. The HP Neverstop series is known for its unique toner tank system, which allows you to refill the toner rather than replace the cartridge. This message means that it's time to refill the toner using an HP toner reload kit designed for your printer.
Here’s what you can do:
- Purchase an HP toner reload kit: Look for the compatible HP Neverstop laser toner reload kit (e.g., HP 103A Black Original Neverstop Laser Toner Reload Kit).
- Refill the toner tank: Follow the instructions that come with the kit or refer to your printer’s manual. Typically, it involves inserting the reload kit into the printer’s designated port and transferring the toner.
- Reset the toner level indicator: After refilling, the printer should automatically recognize the new toner level, but if not, you may need to reset the toner level via the printer's software or control panel.
Refer to this document: HP Neverstop Laser 1000a User manual
Please click on this link: HP Store Help
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
A_Gayathri
HP Support Community Administrator.