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HP Recommended

Why is my new 651 Tank Plus printing very slow?

2 REPLIES 2
HP Recommended

@SameOldSam,

 

Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

Your new HP Smart Tank Plus 651 should be printing smoothly, but if it’s moving at a snail’s pace, don’t worry—we’ll go through the steps to speed it up. Let’s get your prints out faster and frustration levels down!

 

1. Check Printer Settings

  • Open HP Smart App or Printer Preferences on your PC.
  • Ensure the print quality is set to "Draft" or "Normal" instead of "Best."
  • Disable Quiet Mode (it reduces noise but also slows printing).

2. Use the Correct Paper & Print Mode

  • Use recommended HP paper to avoid feeding issues.
  • Avoid borderless printing—it slows the process down.

3. Update or Reinstall the Printer Drivers

  • Download and install the latest drivers from HP’s official website.
  • If the issue persists, uninstall and reinstall the drivers completely.

4. Check Network & Connection Speed

  • If using Wi-Fi, move the printer closer to the router.
  • If using USB, try a different port or cable.
  • Use a wired connection (Ethernet) for faster data transfer.

Garp_Senchau
I am an HP Employee

HP Recommended

5. Cancel Stuck Print Jobs

  • Open Control Panel > Devices and Printers.
  • Right-click on the printer > See what’s printing > Cancel all jobs.
  • Restart the printer and try printing again.

6. Restart the Printer & Spooler Service

  • Turn off the printer, unplug it, and wait 60 seconds.
  • Restart your PC.
  • Open Run (Win + R) > Type "services.msc" > Find "Print Spooler".
  • Right-click Print Spooler > Restart.

7. Check Ink Levels & Printhead

  • Low ink or clogged printheads can slow printing.
  • Use HP Smart App to check ink levels.
  • Clean the printheads if necessary.

8. Reduce Print File Size

  • Large PDFs or high-res images can slow printing.
  • Convert large files to smaller PDFs or lower-resolution images.

9. Reset the Printer

  • Turn off the printer, unplug it for 5 minutes, and restart it.

10. Firmware Update

  • Check for firmware updates in HP Smart App or the HP website.

Hopefully, your printer is now speedier than a caffeinated cheetah. If it’s still slow, we might be looking at a hardware issue—at which point, let me know how it goes! 🚀

 

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

Problem solved? 🎉 Awesome! Mark this as the Accepted Solution to help the next person find their way faster. 🧭 And if it was helpful, click 'yes'—you’ll make someone’s search journey that much easier (and give this reply some well-deserved street cred 🏅)

 

Regards,

Garp_Senchau
I am an HP Employee

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