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HP Recommended
HP Smart Tank 580 All-in-One Printer
Microsoft Windows 11

when i print out picture or document, that printer no center and no balane , drag to much right and down

1 REPLY 1
HP Recommended

@lazy_genius, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 
I understand you're experiencing an issue where your HP Smart Tank 580 All-in-One Printer is printing images and documents off-center and unbalanced—shifting too far to the right and downward. Let's work together to get this resolved.

Check Paper Size and Layout Settings

Make sure the paper size and layout settings in your print dialog match the actual paper loaded in the tray.

  • On Windows 11:
    1. Open the document or image you want to print.
    2. Click File > Print.
    3. Select your HP Smart Tank 580 printer.
    4. Click Printer Properties or Preferences.
    5. Under the Paper/Quality or Layout tab, ensure:
      • Paper size matches the loaded paper (e.g., A4, Letter).
      • Orientation is correct (Portrait or Landscape).
      • Scaling is set to 100% or Fit to Page.

Align the Printheads

Misaligned printheads can cause off-center or skewed prints.

  • Use the HP Smart App or printer control panel to align:

Via HP Smart App (Windows):

  1. Open the HP Smart app.
  2. Click your printer > Printer Settings > Print Quality Tools.
  3. Select Align Printheads and follow the prompts.

Check for Driver or Software Issues

Ensure you're using the latest printer driver and firmware.

Clean the Paper Path and Rollers

Dust or debris in the paper path can cause skewed feeding.

  • Power off the printer and gently clean the rollers with a lint-free cloth and distilled water.

Try Printing from Another App

Sometimes the issue is with the app you're printing from. Try printing the same file from another application (e.g., Word, Adobe Reader, or Photos) to see if the issue persists.

 

I hope this helps. 

 

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

 

Max3Aj

HP Support 

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